1. Uphold the Faith to Provide Friendly and Warm Services:
The personnel of duty desk of the Directorate General should also provide frontline services apart from receiving reported case, communication and security. The duty officers should warmly guide visitors and wear name badge, creating initial trust and sound service atmosphere.

2. Care for Visitors to Provide a Convenient Service Environment:
Create green and beautify service environment, plan visitors' parking and upgrade all service facilities to make visitors feel like home. Moreover, service centers with social and educational functions are established wherein maritime information are provided and arts corridors are set up.

3. Fully Implement People-First Evaluation System:
Establish internal management and duty supervision system to enhance service quality and efficiency.

4. The Directorate General is responsible for law enforcement at sea areas and in charge of maritime affairs. Although its services are manifested in dynamic duty execution, the major dynamism is driven by systematic and static organizational atmosphere. In spite that the Directorate General does not passively receive cases from the public, its scope of services is highly related to people's life and property. This has significant meaning. Thus, by creating a service mechanism featuring "insurance of national security, conformity to the laws, active promotion of people-first, provision of convenient and beneficial services", all measures taken are people-centered so as to fulfill the obligation of "people first."